How We Work
How We Work
Advice and representation from the first letter, and a clear route to counsel when a matter needs one.
Most people come to us at the point where something has gone wrong and they do not know what to do next. Our work begins there: establishing what happened, identifying what the law requires, and putting the case to the other side in terms they have to answer.
That is often enough. A complaint that is properly evidenced and properly framed will frequently resolve without anyone going near a court. Where it does not, the groundwork has been done and the matter is ready for counsel rather than starting from nothing.
Choosing the right advocate matters as much as the case itself, and so does the handover. We make both straightforward rather than leaving the client to work it out alone.
Step 1
Initial assessment
Tell us what happened and what you need. We establish the chronology, identify the evidence that matters and what may be at risk of being lost, and advise on whether there is a case worth putting.
Step 2
Representation in correspondence
We put the case in writing on your written authority, correspond with the other side on your behalf, and press for the outcome you actually want rather than the one that is easiest to ask for.
Step 3
Representation by counsel
Where a matter requires it, we identify the right barrister for the case. You instruct counsel directly under the Bar's public access scheme, so you deal with the advocate who will argue it, or through an instructing firm where the case calls for that. We prepare the brief and stay alongside you.
Where our work ends
We advise, we prepare, and we put the case. We do not appear in court: a matter that reaches a hearing is argued by a barrister, whom the client instructs directly under the Bar's public access scheme, or through an instructing firm where the case calls for it. Public access registration is held by that barrister rather than by us.
That boundary is the reason the handover works. By the time counsel is instructed the chronology, the evidence and the correspondence are already in order, so the case carries on rather than starting again.